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  • LEGAL

    YOUR ACCOUNT

    You agree that any use on the site is at your own risk and A La Mode is not responsible for it. You are responsible for maintaining the confidentiality of your account and password and for restricting access to your computer, and you agree to accept responsibility for all activities that occur under your account or password.

    TRADEMARK, COPYRIGHT AND RESTRICTION

    This site is controlled and operated by A La Mode. All material on this site, including images, illustrations, audio clips, and video clips, are protected by copyrights, trademarks, and other intellectual property rights that are owned and controlled by us or by other parties that have licensed their material to us. Material on A La Mode web site owned, operated, licensed or controlled by us is solely for your personal, non-commercial use. You must not copy, reproduce, republish, upload, post, transmit or distribute such material in any way, including by e-mail or other electronic means. Directly or indirectly you must not assist any other person to do so either.Without the prior written consent of the owner, modification of the materials, use of the materials on any other web site or networked computer environment or use of the materials for any purpose other than personal, non-commercial use is a violation of the copyrights, trademarks and other proprietary rights, and is prohibited. Any use for which you receive any remuneration, whether in money or otherwise, is a commercial use for the purposes of this clause.

    PRODUCT DESCRIPTION

    A La Mode tries to be as accurate as possible. Colors and patterns may appear different based on the screen resolutions being used. The final shirt may differ slightly from that of the image being displayed.

    PRIVACY POLICY

    A La Mode values its customers and respects their privacy. We collect customer information in an effort to improve your shopping experience and to communicate with you about our products, services and promotions. A La Mode recognizes that it must maintain and use customer information responsibly. We will not rent, give or sell your personally identifiable information to any outside organization for that organization’s own use without your consent. Your data will not be provided to third parties for marketing. We do not store any credit card information.

    LIMITED LIABILITY

    Our liability related to your use of the website and/or our products is limited only to the value of the goods sold to you.

    PRICING INFORMATION IN CASE OF SALE BY US

    We strive to provide you with the best prices possible on products and/or services you buy from us, however, We do not guarantee that the price will be the lowest in the city, region or geography. Prices and availability are subject to change without any prior notice. The prices mentioned on the Site are not subject to comparison with the same or similar product(s) and/or service(s) available through any online or offline sale. The pricing is subject to our pricing policy and the prices shall be determined only at our sole discretion.

    While we strive to provide accurate product and pricing information, pricing or typographical errors may occur. In the event that a product is listed at an incorrect price or with incorrect information due to an error in pricing or product information, we may, at our discretion, either contact you for instructions or cancel your order and notify you of such cancellation. We will have the right to modify the price of the product and contact you for further instructions using the e-mail address or telephone number provided by you during the time of registration, or cancel the order and notify you of such cancellation. In the event that we accept your order the same shall be debited to your credit card account. The payment may be processed prior to our dispatch of the product that you have ordered. If we have to cancel the order after we have processed the payment, the said amount will be reversed back to your credit card account. No refunds shall be applicable on the orders made by the User under the Cash on Delivery (“COD”) option.

    CANCELLATION BY US

    Please note that there may be certain orders that we are unable to accept and must cancel. We reserve the right, at our sole discretion, to refuse or cancel any order for any reason. Some situations that may result in your order being cancelled shall include limitations on quantities available for purchase, inaccuracies or errors in product or pricing information, or any defect regarding the quality of the product. We may also require additional verifications or information before accepting any order. We will contact you if all or any portion of your order is cancelled or if additional information is required to accept your order. If your order is cancelled after your credit card has been charged, the said amount will be reversed back in your Card Account.

    CANCELLATIONS BY THE USER

    In case of requests for order cancellations, we reserve the right to accept or reject requests for order cancellations for any reason. As part of usual business practice, if we receive a cancellation notice and the order has not been processed / approved by us, we shall cancel the order and refund the entire amount. A request for cancellation of order shall be valid and accepted only if they are made within 24 (twenty four) hours of making the order on the Site. We will not be able to cancel orders that have already been processed or orders for which request for cancellation is made after the expiry of 24 (twenty hours) from making the order. We have the full right to decide whether an order has been processed or not. The User agrees not to dispute the decision made by us and accepts our decision regarding the cancellation.

    FRAUDULENT /DECLINED TRANSACTIONS

    We may constantly monitor the user’s account in order to avoid fraudulent accounts and transactions. Users with more than one account or availing our services fraudulently shall be liable for legal actions under applicable law and we reserve the right to recover the cost of goods, collection charges and lawyers fees from persons using the Site fraudulently. We reserve the right to initiate legal proceedings against such persons for fraudulent use of the Site and any other unlawful acts or omissions in breach of these terms and conditions. In the event of detection of any fraudulent or declined transaction, prior to initiation of legal actions, We reserve the right to immediately delete such account and dishonour all past and pending orders without any liability. For the purpose of this clause, we shall owe no liability for any refunds.

    We as a merchant shall be under no liability whatsoever in respect of any loss or damage arising directly or indirectly out of the decline of authorization for any Transaction, on Account of the Cardholder having exceeded the preset limit mutually agreed by us with our acquiring bank from time to time.

    CREDIT CARD DETAILS

    You agree, understand and confirm that the credit card details provided by you for availing of services on the Site will be correct and accurate and you shall not use the credit card which is not lawfully owned by you, i.e. in a credit card transaction, you must use your own credit card. You further agree and undertake to provide the correct and valid credit card details to us. Further the said information will not be utilized and shared by us with any of the third parties unless required for fraud verifications or by law, regulation or court order. We will not be liable for any credit card fraud. The liability for use of a card fraudulently will be on you and the onus to 'prove otherwise' shall be exclusively on you.

  • RETURN OR EXCHANGE

    RETURN

    •  A 'Return' may be understood to mean the action of giving back the item purchased by you on the Website, to A La Mode in the event the following situations which include but are not limited to the following arise:
      1. A defective or damaged product being dispatched by A La Mode;
      2. A wrong product being dispatched by A La Mode.
    • A La Mode may at its sole discretion accept the Return irrespective of the terms of the policy.
    • We encourage you to review the returns and refund policy prior to making the decision to purchase the products. In the event you order a wrong item, you shall not be entitled to any return/refund.
    • We have a 15-day Returns Policy that gives you the choice to return items purchased from us within 15 days of the products being purchased. You are required to raise a return request containing full details of the order and the products sought to be returned must be submitted within 15 (fifteen) days from the date of placing the order.
    • All return items are run past and must fulfil the parameters laid down by our quality checklist, and the refund/replacement is processed only once it passes this stage. We may in our sole discretion reject such returns.
    • Return items must be undamaged and returned i) as delivered with all original tags and sewn labels intact ii) an unworn, unopened and unused state
    • Return items with damages caused by neglect, improper usage or application is not covered by this returns policy and returns of such products will not be accepted.
    • Any Special rules during sales or promotional offers might override this Returns Policy

    Please note: We must be notified of any missing or defective items within 7 days of receipt of an order.

    EXCHANGE

    CHANGED YOUR MIND?

    If you change your mind about the products you have purchased from us (it happens, you’re human), we exchange those products subject to the following conditions:

    1. Item(s) must be returned within 15 days of purchase, together with proof of purchase.
    2. Item(s) must be unworn, unwashed, or otherwise unused with all original tags/labels attached.
    3. Gift cards, sale, clearance and seconds items are not eligible for a refund or exchange if you change your mind.
    4. You are responsible for any costs associated with returning the item to us including any local or international taxes but this is pretty rare.
    5. Once your exchange has been processed the value of the product you wish to return will directly be credited to your A LA MODE account. (you will receive an confirmation via email on the same)
  • PAYMENT POLICY

    Pricing Policy

    We are alamode.in, service provided from Dadar (W), Mumbai – 400 028, India knows that you care how information about you is used and shared. We value the trust you place in us. We use your personal information only in the manner set out in this Privacy Policy. By visiting our website, you are accepting and consenting to the practices described in this Privacy Policy. Any personal information provided to or gathered by A La Mode, we will only collect information where it is necessary for us to do so and we will only collect information if it is relevant to our dealings with you. We are extremely proud of our commitment to protect your privacy. You can visit the site and browse without having to provide personal details. We may collect information if you seek to place an order for a product to us on the site. We need this information in order to allow you to go ahead with placing your order for a product. We also use that data to inform you when the product is about to be delivered. This Privacy Policy does not apply to any Personal Information that you may provide to third parties, such as through other Linked Sites. We shall not share any of your personal information with third parties without your explicit consent. We reserve the right to communicate your personal information to any third party that makes a legally-compliant request for its disclosure. By submitting data to us or our agent or using the site, you consent to our use of your data in the manner set out in this Privacy Policy. If you have any questions or grievances about our privacy practices, please feel free to contact us.